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From the Ward 3 office, compiled from various sources
How can I tell the city about a pothole?
Please call 3-1-1
Email: 311@ottawa.ca
Online: Report a Pothole
if the pothole issue is related to the following:
· Construction activity (square or rectangular cut in road)
· An immediate hazard to people or property
· Personal accessibility
· A traffic-related issue (such as traffic signals or traffic signs)
· Debris or potholes on Regional Road 174 between Blair and Trim
· For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400. All other Service Requests will be triaged and addressed as operations allow.
Pothole operations update (March 19, 2024)
Crews continue their work on temporary pothole repairs. Since January, pothole crews have been working on temporary repairs, over 700 crews have been assigned and filled over 46,900 potholes! This is an increase of 30% compared to last year where the number of potholes filled between January 1 and March 18, 2023, was 35,983.
Pothole FAQs
How are Potholes Formed?
Potholes are formed when water (from rain or melted snow and ice) seeps into small cracks or holes in the road. As temperatures drop, the water under the road freezes and expands pushing up on the road above, creating larger cracks – when the temperature rises above zero, the water evaporates and leaves an open space under the road. The weight of cars and trucks travelling over these weak spots breaks the asphalt, resulting in potholes.